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STONEACRE STOKE

COBRIDGE ROAD
STOKE
ST1 5LG
Services
New Car Sales
Aftersales
OPENING HOURS
View bank holiday opening hours
GENERAL
Monday closed
Tuesday closed
Wednesday closed
Thursday closed
Friday closed
Saturday closed
Sunday closed
SERVICE
Monday 08:30-17:30
Tuesday 08:30-17:30
Wednesday 08:30-17:30
Thursday 08:30-17:30
Friday 08:30-17:30
Saturday 08:30-12:30
Sunday closed
GENERAL
SERVICE

ABOUT US

Stoneacre Stoke offers a range of specialist services, all carried out by a team of highly trained Jeep experts.

Every time you visit our workshop, we will give your vehicle a free health check to keep your vehicle's engine running smoothly, helping you to avoid potentially expensive repairs further down the line. We can also check your tyre pressure and air conditioning fluid levels, to help keep you comfortable on the road.

When you bring your vehicle in for a Service or MOT, you can be sure that we will only use Original and Approved Jeep parts, keeping your Jeep running like new for longer and helping to protect its resale value.

If you’d like to customise your vehicle further, our knowledgeable and friendly team are on hand to help you choose from a range of Jeep branded accessories, so you can find the right part to fit your model.

Our team at Stoneacre Stoke know how much your vehicle means to you, which is why we want to help keep your Jeep car or van in top condition with the very best specialist attention.

FCA disclosure

Stoneacre Stoke is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender. We can introduce you to a limited number of finance providers and may receive a commission from them for the introduction. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

Alternative dispute resolution

new cars

The Motor Industry Code of Practice for New Cars covers:

  • Advertising
  • New car sales
  • Manufacturer’s warranties
  • Availability of replacement parts
  • Complaints handling

after sales

The Motor Industry Code of Practice for Service and Repair requires us to provide:

  • Honest and fair services
  • Open and transparent prices
  • Completion of work as agreed
  • Invoices that match quotes
  • Competent and conscientious staff
  • Straightforward and speedy complaints handling

WHAT IS ADR?

 

ADR stands for Alternative Dispute Resolution as is a process where an independent and impartial third party considers the evidence in a dispute and makes a decision, offers a view or helps all parties reach an agreement.

Motor Ombudsman is a CTSI certified ADR provider that can offer this ADR service. Further details can be found at https://www.themotorombudsman.org/ or alternatively you may wish to contact their advice line on 0800 692 0825.

As detailed in legislation, should the dispute relate to any financial services, then the Financial Ombudsman Service (FOS) offers this ADR facility. Further details can be found at financial-ombudsman.org.uk or may prefer to talk it through with someone on 0300 123 9123 or 0800 023 4567.

Privacy policy

This website is hosted and managed by Stellantis Europe S.p.A. ("we" or "us"). We need to collect and process your personal data and share it with the appropriate retailer so that we can facilitate your request and follow up with you. For more information about Jeep, your rights and how your personal data is processed by us.

Please click here to read our full Privacy Policy.

Please be aware that when we share your personal data with the retailer, it will be a data controller in its own right. If you wish to find out more about how the retailer will handle your personal data, please refer to its Privacy Policy. You can do this by contacting them directly via the contact details given on this website.